Shipping 
Your Listen Threads purchase will be delivered within 3-5 business days. Once your order is prepared, packed and ready to leave us, we will send you an email confirming it is on the way to you with your tracking number. If you have any courier issues please use email us at hello@listenthreads.com.
Shipping costs will be added to your order at the checkout. 
Returns
If you decide that you would like to return your Listen Threads goods please return them in original condition with tags attached and proof of purchase within 14 days and we'll exchange or refund them.
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Once returned, we’ll refund the person who originally placed and paid for the order. This includes items purchased during clearance events.

Terms and conditions:
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• If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll exchange or refund it. Unless faulty, this should be within 14 days of purchase.
• If you have your receipt or delivery note we'll refund the original debit, credit or charge card used to purchase.
• It's important that any unwanted item, unless faulty, is returned in its original condition. We'd expect this to mean that you've kept all original packaging and labels, and that it's undamaged and unused.
• Where a product has been made to measure or personalised for you, unless faulty, we're unable to refund or offer an exchange. 
• For online or telephone purchases we’ll refund the standard delivery charge, provided you return the full order. If you're only returning some of the items on your order, then we will only refund the cost of those items.


• This doesn't affect your statutory rights. For our full privacy policy please email us at hello@listenthreads.com