Shipping
Your Listen Threads purchase will be delivered within 3-5 business days. Once your order is prepared, packed and ready to leave us, we will send you an email confirming it is on the way to you with your tracking number.
Shipping costs will be added to your order at the checkout.
Returns
We have a 28 day returns policy from our shipping date.
Shipping / Handling charges are non- refundable, except in the case of faulty items.
All returned items must be inclusive of the tag on the inside and unworn.
You have 40 days to make us aware of any faults on items from our shipping date, anything after this is considered to be wear and tear and not considered to be a manufacturing fault.
Please fill in the returns pay on the invoice enclosed with your order.
If this is lost please send to:
Listen Threads
144 Bromford Drive,
Birmingham,
B36 8TY
If your item is faulty or you need to discuss your refund or exchange, please contact us as soon as possible on hello@listenthreads.com
For any other customer service please contact us on hello@listenthreads.com and the Listen team will help you as swiftly as possible
Your Listen Threads purchase will be delivered within 3-5 business days. Once your order is prepared, packed and ready to leave us, we will send you an email confirming it is on the way to you with your tracking number.
Shipping costs will be added to your order at the checkout.
Returns
We have a 28 day returns policy from our shipping date.
Shipping / Handling charges are non- refundable, except in the case of faulty items.
All returned items must be inclusive of the tag on the inside and unworn.
You have 40 days to make us aware of any faults on items from our shipping date, anything after this is considered to be wear and tear and not considered to be a manufacturing fault.
Please fill in the returns pay on the invoice enclosed with your order.
If this is lost please send to:
Listen Threads
144 Bromford Drive,
Birmingham,
B36 8TY
If your item is faulty or you need to discuss your refund or exchange, please contact us as soon as possible on hello@listenthreads.com
For any other customer service please contact us on hello@listenthreads.com and the Listen team will help you as swiftly as possible
- This doesn't affect your statutory rights. For our full privacy policy please email us at hello@listenthreads.com